Our Responsible Gaming at Hollywin

Our Core Responsible Gaming Principles

At HollywIn, we operate under a clear set of principles that guide our approach to player protection. We are licensed by the Curaçao Gaming Authority under licence OGL/2024/161/0191, and we fully comply with all regulatory requirements relating to responsible gaming. Our platform is operated by Stable Tech N.V., and we take our obligations to players extremely seriously.

• We never target vulnerable individuals or those at risk of problem gambling.
• We do not allow players under the age of 18 to register or play on our platform.
• We provide transparent information about odds, risks, and the nature of gambling.
• We offer real tools — not just words — to help you manage your gaming activity.
• We partner with professional organisations that specialise in gambling addiction support.

Player Protection Tools We Offer

At Hollywin Casino, we have integrated a range of practical tools directly into your account settings. You do not need to contact support to access these — they are available to you at any time, immediately and without delay. We encourage all players to make use of these features proactively. To get started, simply complete the sign up process and access your account settings.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your HollywIn account to control how much you spend. Once a limit is set, it takes effect immediately. If you choose to increase a limit, we apply a 7-day cooling-off period before the change becomes active — protecting you from impulsive decisions.

Loss Limits

We allow you to set a maximum amount you are willing to lose within a defined time frame. At Hollywin, we believe this is one of the most effective ways to stay in control of your gaming budget. Loss limits help ensure that your entertainment spending remains within a comfortable range.

Session Time Limits

Here at HollywIn Casino, you can set a maximum session duration. When your time is up, we will notify you and log you out automatically. This feature is especially useful for players who lose track of time during an engaging gaming session.

Reality Check Reminders

Our platform allows you to activate periodic reality check pop-ups that appear during your session. These reminders display how long you have been playing and how much you have wagered — giving you a clear, factual snapshot of your activity. At Hollywin Casino, we think these gentle nudges make a real difference.

Self-Exclusion

If you feel that you need a more significant break from gaming, we offer both temporary and permanent self-exclusion options. You can suspend your HollywIn account for periods ranging from a few days to several months, or close it permanently. During self-exclusion, you will not receive promotional communications from us, and you will not be able to log in or make deposits.

Recognising Problem Gambling

We at Hollywin Casino want every player to be able to identify potential warning signs early. Problem gambling does not always look the same for everyone, but there are common patterns that may indicate your gaming habits have become unhealthy. Ask yourself the following questions honestly:

• Do you spend more money on gambling than you originally planned?
• Do you feel irritable or anxious when you are not able to gamble?
• Have you tried to cut back on gambling but found it difficult?
• Do you gamble to escape stress, anxiety, or personal problems?
• Have you borrowed money or sold possessions to fund gambling?
• Has your gambling negatively affected your relationships or work?

If you answered yes to any of these questions, we strongly encourage you to use our self-exclusion tools and reach out to a professional support organisation. Here at HollywIn, your wellbeing always comes before your play.

External Support Organisations

We at Hollywin Casino work alongside a number of trusted organisations that provide free, confidential help to anyone affected by problem gambling. These services are independent of our platform and available to players in many countries we serve.

• GamCare — www.gamcare.org.uk — Counselling and support for gambling-related issues
• Gamblers Anonymous — www.gamblersanonymous.org — Peer support groups worldwide
• BeGambleAware — www.begambleaware.org — Educational resources and helplines
• Gordon Moody Association — www.gordonmoody.org.uk — Residential therapy for severe problem gambling
• Gambling Therapy — www.gamblingtherapy.org — Free online support in multiple languages

We encourage you to reach out to any of these services if you have concerns — for yourself or for someone you know. At HollywIn Casino, we actively support the work of these organisations because we believe professional help is irreplaceable.

Our Approach to Underage Gaming

Protecting minors is a non-negotiable priority at Hollywin Casino. We verify the age and identity of every player during the registration and withdrawal process. Our platform is strictly for adults aged 18 and over. We use advanced identity verification procedures to ensure that no one under the legal age can access our games or make financial transactions.

If you share your home with young people, we strongly recommend using parental control software to restrict access to gambling websites. Tools such as Gamban, Net Nanny, and Cyberpatrol can help you create a safer online environment at home. We at HollywIn take this responsibility seriously and support all efforts to keep gaming out of the hands of minors.